Do not trust Regus Ltd UK. I myself have given Regus some poor feedback in the past but since the arrival of a good Centre Manager the service that we now get is not only a huge improvement on what we had previously, its shows what is capable despite the senior management style. First class from Iveta. You can see the long, long list of Head for Points UK airport lounge reviews here. Beware before dealing with this group of companies as what’s agreed and put into writing will not be honoured. Filter by: Filter by: Chris 2 reviews. Write a review. Getting this in writing helped alleviate our concerns.When we recently tried to exercise this option, we were eventually informed via email from the Regus sales person who brokered the agreement, with the following . 6-9 The Square, Stockley Park, Heathrow, Uxbridge (3,668.10 mi) London, UK UB11 1FW If I was rating the facilities then may only be 3 stars unfortunately. We made our agreement in August 2018 in Istanbul Ofispark Maltepe. CA. Hopefully they are happy here and get the required support from Regus to keep this Centre a happy place form them and in turn for us. 2.1. www.reg us.co.uk… Consumers complaining about Regus most frequently mention customer service, office space and credit card problems. Very suspicious.Maybe answer the question? Seriously...They do NOT care about YOU -- only theirs.. Your experience matters. The staff are exceptional and extremely professional (Gillian and Barry are a credit to the company) who go out their way to make sure you have everything you need. Atlanta Sterling Pointe is by far the… Atlanta Sterling Pointe is by far the worst run business in America - I get emails all the time for late payment they are on auto-draft - it's there incompetent personnel that screws it up. I think we are going to court. If you hope to get in contact with anyone from Regus to help, good luck. www.regus.co.uk. Read 1 more review about Regus Only the latest review will count in the company's TrustScore Kyle Bradburn 5 reviews. Even your staff have been complaining about how they have been sent into empty offices at a time when everyone else has been advised to stay at home. Open at least 5 Regus locations over 2-3 years. I want to be released from this contract, and am stuck in an office I do not want to use at all. www.regus.co.uk. All rights reserved. Regus eventually made "offers" after many tenants scolded them online. The actual statement provided by the sale person verbally and confirmed in writing was “You do not need to complete a contract to expand or contract your office requirements. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Regus Reviews 3,547 • Poor . Exceptional Customer service at 23 Austin Friars. Clients are happy with the office space and reception. Voice your opinion today and hear what 3547 customers have already said. Dangerously irresponsible, unethical company . Why has Trustpilot been flooded with positive reviews in recent days all virtually identical and from people who have only posted one review, ever, while genuine many thousands of one star one's have been built up over years. See more Regus reviews by location. 73 were here. Caters for all our needs and good customer services. Thursday 6th, no contact from Regus, they still have not repaid our deposit of nearly £14,000. In business you need partners. What they all have in common is very friendly, professional and super helpful staff. What we received was a file with clear errors, duplicated entries and it would seem every effort to inflate the ‘time spent’ despite clear instructions from us about what the manager should not be doing. They are only interested when selling, not in customer service. The saga continues - Due to COVID-19, prior to us moving in, I cancelled my order for an office at Regus Swansea HQ. This shows how little integrity they have as they certainly don’t block positive reviews (that are likely fraudulent anyway) that mention first names. Sherry is so kind, helpful, and willing to take the time to help with any problems I've encountered. After being a little hesitant to upgrade from co-working to a dedicated office we were assured that we could downsize at any point. 4% annual increase in rent (covid or no-covid, you still pay the increase)5) spend hours and hours on emails and calls to Head Office to sort out the errors they make in billing, and wait for months to get your money back6) sales pitch promise free coffee/tea and free conference rooms - you will never see any of this after day 1.Be very prepared and careful before signing-up. Regus | 243,749 followers on LinkedIn. Their accounts department is more dysfunctional than Donald trumps administration and there are no resolutions to any problems just more bullying. Do you agree with Regus's TrustScore? There are much better companies out there that care about their customersPs regus tried to block this review by reporting that I used the first name of the centre manager (which I have now changed)). Coworking. We signed a 3 year contract, and it has been one of our biggest mistakes. Thank you Iveta and Goldy. UK. Totally unacceptable service from Regus. where you discounted people's payment but on the condition they extended their contract where you would earn MORE money from them? Hideous experience with contracts mis-sold and the centre managers attempt to just apply questionable additional costs without prior agreement. They will be quick to sell to you, consistently call you not to terminate but after that when you wonder where your entitled deposit return is you will not be able to speak with anyone. Wish I had read these reviews before I moved into Regus. Our community is ready to answer. This is the second time in a few weeks the whole of the office’s internet has gone down while the reception staff claim ignorance and just stand outside smoking cigarettes! They are on hand to help the clients here as much as they can, in-house, or if required escalate to their managers. Regus have replied to my trustpilot review (see below) though still cannot be bothered to reply to the issue in hand (see above my issue). I entered in one year agreement with spaceworks (part of Regus) in July 2020 after the first lockdown. www.regus.co.uk. This shows how little integrity they have as they certainly don’t block positive reviews (that are likely fraudulent anyway) that mention first names. Find Regus - United Kingdom Headquarters in London, W2. You get co-working... then your told "you only have to show your face once a month" so do that then find out that's not the case at all. REGUS.COM 262 equalling 94% over the last 12 months. We have queried this with customer services who have confirmed the following;“…to downgrade a service, the contract value is still valid. Voice your opinion today and hear what 3536 customers have already said. How it works. all Regus reviews in Canada (39 reviews) all Regus reviews worldwide (1,036 reviews) Claimed Profile. How many stars would you give Regus? In this short period, we have been made to move offices very often, and we are now in our 3rd office. Join 3,068 customers in voicing your opinion today! They take good care of us and always help us when we are stuck with something. I understand that in the current climate there have been many cuts and therefore there are not enough people or time to carry out the facilities required. www.reg us.co.uk. Get contact details, videos, photos, opening times and map directions. Zero support for people during Covid. I've been using several Regus centres in Belgium over the years. Find your ideal serviced office space in United Kingdom. We are new to Regus, but not to serviced offices, we moved in to Austin Friars mid-October. A free inside look at company reviews and salaries posted anonymously by employees. Voice your opinion today and hear what 3616 customers have already said. As I am not a key worker my work is deemed not urgent. Stay away if you value your sanity. Do you agree with Regus's TrustScore? Initial Regus complaints should be directed to their team directly. 3.3. Complaints & Reviews. www.regus.co.uk. They are both very friendly and it's good to be welcomed with a happy smile in the mornings!This review is for their purposes as opposed to Regus services which are sometimes out of their control i.e. All the people there are very friendly, helpful and extremely fast.. We are currently at 23 Austin Friars and Iveta and Goldy give exceptional customer service where they can - they are both very helpful and respond to any queries etc promptly and efficiently. How many stars would you give Regus? Get a quote today. Regus insisted that we pay the first months rent and booking fee. Regus did not agree that they had missold me the service even though I had all information including price quotes on email. We have been based in, 23 Austin Friars center for nearly 2 years both, Iveta and Goldy are two amazing ladies that manage this center in an absolute great manner, they are always professional, fun-loving, and hospitable with us and our clients. 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